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Why Contracting with Premium Support Services should be part of your Support Plan

Why Contracting with Premium Support Services should be part of your Support Plan

IT  support is an important part of the everyday operations of all Companies. Premium Support Services are on-call contract services for a particular software program or many programs and databases that extends past the manufacturer’s warranty support on the product.  Premium Services Support takes it one step further and actually supports the use of the product with training, assistance when users run into errors or issues, provides […]

Insurance Industry laid bare by Remote Working

Insurance Industry laid bare by Remote Working

Remote working by thousands of Insurance staff has exposed problems facing the insurance industry.  The elephant in the room is that they are running legacy systems that work, however the core databases and applications do not communicate, and/or are not connected.   This causes major problems with compliance, remote working, secure document exchange and client communications.   The core issues can […]

Business Continuity – Why is this so important

Business Continuity – Why is this so important Zcom Solutions benchmarking

With the ongoing pandemic Covid-19 – there has never been a more relevant time for businesses to think about Business Continuity. Just a few short months ago as we where ringing in the New Year no one could have imagined that within the space of a few weeks the Global Economy would come to a […]

COVID-19 ZCom Solutions Operational Update

COVID-19 ZCom Solutions Operational Update

There is little doubt that recent events have impacted all organizations around the globe. As the situation continues to rapidly evolve, we at ZCom feel it is important to provide an operational update and highlight what processes and systems we have put in place to ensure the health and safety of our clients, employees and  […]

Four Ways to Save Money in AP Operations with ECM

Four Ways to Save Money in AP Operations with ECM

Benefits like process efficiency, more accurate decisions, speed, and improved contract management await for savvy users of ECM in accounts payable operations. Get the basics, in five minutes or less. After reading through the slide deck, check out the blog series, “Moving Beyond Cost Reduction as a Driver for ECM” for more information.  

Security Issues in ECM

Security Issues in ECM Zcom Solutions Security

Among the crucial considerations when evaluating migration to ECM platforms is data security, particularly in light of the volume of confidential data that passes through and is stored in such systems. This article describes the broad categories of security issues that should be addressed by a top-tier ECM solution. At the conclusion of 2018, a […]

How ECM Can Turbocharge Your AP Function

How ECM Can Turbocharge Your AP Function Zcom Solutions turbo

Improving efficiencies in accounts payable (AP) is one of the big reasons why organizations want to adopt an enterprise content management (ECM) solution. Why is ECM so attractive to accounting functions?  In this article, we take a look at what drives ECM adoption in the AP function and how your organization can benefit. The primary […]