This month we spent some time with our CEO DeAnn Zufall and COO Lynne Drea to find out more about the companies that ZCom have worked with and the challenges they faced before they made the decision to automate their AP either through investing in new ERP (Oracle NetSuite) or investigating in digitization through ECM […]
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The bountiful benefits Cloud ERP affords small-midsize and enterprise businesses are well documented. Whether app scalability, low implementation costs, end-to-end visibility with real-time data across all business touchpoints, universal accessibility (across any device and anywhere), or less spent maintaining on-premises infrastructure. The global adoption of cloud computing means cloud ERPs have become the go-to for […]
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BPO, or business process outsourcing, is certainly not a new concept. Companies have been using outsourced skills for decades, and by the mid-nineties, the BPO industry was a thriving one. However, as business operations became more complex and demanding, organizations realized that their core staff needed to focus on the bigger picture and that relatively […]
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Those looking for advice on how best to execute a major ECM or ERP implementation, a digital transformation involving workflow and document sharing, or indeed a major software acquisition of any kind, will find no shortage on the web of white papers, checklists, blog posts, videos, and podcasts laying out the top ‘n’ tips (we’ve […]
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ROBYN JAMES How long have you been working with ZCom Solutions? I have been with ZCom for 1 year in March 2021. What is your role? Senior Project & Support Consultant How would you describe a typical workday? Fast paced! We are fortunate to be in the middle of many huge exciting […]
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January can be a quiet, reflective month for a lot of companies after a hectic year end. This period of time offers an opportunity to take a good look at your current in-house operating systems and ask yourself if it is not, at long last, time to make a change? This may seem like difficult […]
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IT support is an important part of the everyday operations of all Companies. Premium Support Services are on-call contract services for a particular software program or many programs and databases that extends past the manufacturer’s warranty support on the product. Premium Services Support takes it one step further and actually supports the use of the product with training, assistance when users run into errors or issues, provides […]
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Remote working by thousands of Insurance staff has exposed problems facing the insurance industry. The elephant in the room is that they are running legacy systems that work, however the core databases and applications do not communicate, and/or are not connected. This causes major problems with compliance, remote working, secure document exchange and client communications. The core issues can […]
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