The Fine Art of Creating Winners, Not Losers, in a Business Process Improvement Effort Are you a “glass half full” kind of person? There’s much to be said for seeing business process improvement (BPI) opportunities through optimistic eyes. After all, the whole point of the effort is to make a process better and thereby […]
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Accounts Payable is a document-intensive process that is perfect for electronic content management (ECM). Get the basics, in five minutes or less. After reading through the slide deck, check out the blog series, “Moving Beyond Cost Reduction as a Driver for ECM” for more information.
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The saying goes, If you don’t know where you are going, any road will get you there. Having no objective or goal may work for those who are comfortable wandering aimlessly through life, but it won’t work in business; indeed, that aimless philosophy is the antithesis of business process improvement (BPI). An organization that wants […]
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Caribbean organizations can maximize the transformative benefits of deploying and operating an ECM platform by taking these three pieces of advice to heart.
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Once a Caribbean organization decides to deploy an Enterprise Content Management (ECM) system, the biggest challenges it will face are continuity of connectivity, change management, and cultural adjustment. This is the second article in a three-part series. Read the first part here. Continuity of Connectivity. Currently, there are gaps and inconsistencies in the level of […]
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How Enterprise Content Management (ECM) Can Positively Impact Organizations in the Caribbean The benefits of Enterprise Content Management are well documented. Cost reduction is the primary reason why many organizations pursue ECM in the first place, and then they typically discover along the way that there are opportunities to improve customer service, maximize staff […]
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What can you do during implementation to maximize the returns on your ECM investment?
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7 Ways to Increase the ROI on Your ECM Investment All men (and women!) may be created equal, but not all ECM applications are. Some ECM applications offer extensibility, i.e., features that can help you “hyperscale your ROI” in the future. As you evaluate ECM options, pay attention to these 7 features that could […]
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