With ECM, you can redirect staff efforts to higher-value tasks, reduce risk to the organization, and improve access and transparency, making better decisions, faster. Get the basics, in five minutes or less. After reading through the slide deck, check out the blog series, "Moving Beyond Cost … [Read more...] about Beyond Efficiency: Additional Ways ECM Turbocharges AP
“KPI” (short for “key performance indicator”) is a term that is quite popular in business parlance; some would even call it a buzzword, but I object to that label. A buzzword, as defined by Webster, is “a word or phrase used by members of some in-group, having little or imprecise meaning but … [Read more...] about Myth Buster: KPI Is Not a Buzzword
Are you a “glass half full” kind of person? There’s much to be said for seeing business process improvement (BPI) opportunities through optimistic eyes. After all, the whole point of the effort is to make a process better and thereby deliver valuable benefits to the organization, benefits like … [Read more...] about The Fine Art of Creating Winners, Not Losers, in a Business Process Improvement Effort
Accounts Payable is a document-intensive process that is perfect for electronic content management (ECM). Get the basics, in five minutes or less. After reading through the slide deck, check out the blog series, "Moving Beyond Cost Reduction as a Driver for ECM" for more information. … [Read more...] about Why ECM is Perfect for AP
The saying goes, If you don’t know where you are going, any road will get you there. Having no objective or goal may work for those who are comfortable wandering aimlessly through life, but it won’t work in business; indeed, that aimless philosophy is the antithesis of business process improvement … [Read more...] about Benchmarking 101
Caribbean organizations can maximize the transformative benefits of deploying and operating an ECM platform by taking these three pieces of advice to heart. This is the third article in a three-part series. Read part one here and part two here. Tip #1: It’s all about process. Focus on defining … [Read more...] about Considering ECM in the Caribbean? Here’s some advice.
Once a Caribbean organization decides to deploy an Enterprise Content Management (ECM) system, the biggest challenges it will face are continuity of connectivity, change management, and cultural adjustment. This is the second article in a three-part series. Read the first part here. … [Read more...] about ECM Challenges for Caribbean Organizations
The benefits of Enterprise Content Management are well documented. Cost reduction is the primary reason why many organizations pursue ECM in the first place, and then they typically discover along the way that there are opportunities to improve customer service, maximize staff efficiency, develop … [Read more...] about How ECM Can Positively Impact Organizations in the Caribbean