BPO, or business process outsourcing, is certainly not a new concept. Companies have been using outsourced skills for decades, and by the mid-nineties, the BPO industry was a thriving one. However, as business operations became more complex and demanding, organizations realized that their core staff needed to focus on the bigger picture and that relatively […]
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ROBYN JAMES How long have you been working with ZCom Solutions? I have been with ZCom for 1 year in March 2021. What is your role? Senior Project & Support Consultant How would you describe a typical workday? Fast paced! We are fortunate to be in the middle of many huge exciting […]
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January can be a quiet, reflective month for a lot of companies after a hectic year end. This period of time offers an opportunity to take a good look at your current in-house operating systems and ask yourself if it is not, at long last, time to make a change? This may seem like difficult […]
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Why you should be Contracting with Premium Support Services IT support is an important part of the everyday operations of all Companies. Premium Support Services are on-call contract services for a particular software program or many programs and databases that extends past the manufacturer’s warranty support on the product. Premium Services Support takes it one step further and actually supports the use of the […]
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Remote working by thousands of Insurance staff has exposed problems facing the insurance industry. The elephant in the room is that they are running legacy systems that work, however the core databases and applications do not communicate, and/or are not connected. This causes major problems with compliance, remote working, secure document exchange and client communications. The core issues can […]
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Learn How to Transform Your Invoice Data Capture with Artificial Intelligence (AI) Download our whitepaper and take the first step in understanding any of the below questions. What is AI and how can that help with invoice data capture? How does AI work with data capture solutions? What transformative benefits can I expect from AI […]
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5 WAY ARTIFICIAL INTELLIGENCE TRANSFORMS INVOICE DATA CAPTURE Learn How to Transform Your Invoice Data Capture with Artificial Intelligence (AI) Download our whitepaper and take the first step in understanding any of the below questions. What is AI and how can that help with invoice data capture? How does AI work with data capture solutions? […]
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