ERP Implementation & Support
Enterprise Resource Planning (ERP) implementations can transform an organization or cripple it. We specialize in migrations from legacy systems to industry leading ERP systems. Our team can ease the burden of consolidating ERPs systems after mergers and acquisitions.
The ZCom Solutions ERP Implementation methodology is technology agnostic and has been refined through hundreds of successful implementations with multiple technology vendors. Our team-based approach ensures that the project has system experts in all of the applicable implementation functions; technology, architecture, application, process management, project management, and change management. ZCom offers a multi-tiered support organization after the successful implementation and migration. The same experts that helped integrate and migrate your system can also be available for premium support of your solution.
Masterpiece Support Provider
All ZCom support includes Masterpiece experts that were involved in the development and support of the solution since its inception. ZCom Solutions provides a multi-tiered support model from basic support to premium support for all existing Infor Masterpiece clients. Our premium offering includes a support manager and our ReZolve ticket resolution platform with reporting for KPIs.