Insights

Zcom Solutions business process

The Fine Art of Creating Winners, Not Losers, in a Business Process Improvement Effort

By zcom / October 7, 2019 / 0 Comments

Are you a “glass half full” kind of person? There’s much to be said for seeing business process improvement (BPI) opportunities through optimistic eyes. After all, the whole point of the effort is to make a process better and thereby deliver valuable benefits to the organization, benefits like efficiency, cost reduction, enhanced competitiveness and agility, […]

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Zcom Solutions ecm for ap

Why ECM is Perfect for AP

By zcom / September 30, 2019 / 0 Comments

Accounts Payable is a document-intensive process that is perfect for electronic content management (ECM). Get the basics, in five minutes or less. After reading through the slide deck, check out the blog series, “Moving Beyond Cost Reduction as a Driver for ECM” for more information.

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Zcom Solutions benchmarking

Benchmarking 101

By zcom / September 18, 2019 / 0 Comments

The saying goes, If you don’t know where you are going, any road will get you there. Having no objective or goal may work for those who are comfortable wandering aimlessly through life, but it won’t work in business; indeed, that aimless philosophy is the antithesis of business process improvement (BPI). An organization that wants […]

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Zcom Solutions ecm in the caribbean

Considering ECM in the Caribbean? Here’s some advice.

By zcom / August 19, 2019 / 0 Comments

Caribbean organizations can maximize the transformative benefits of deploying and operating an ECM platform by taking these three pieces of advice to heart.

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Zcom Solutions ecm challenges

ECM Challenges for Caribbean Organizations

By zcom / August 8, 2019 / 0 Comments

Once a Caribbean organization decides to deploy an Enterprise Content Management (ECM) system, the biggest challenges it will face are continuity of connectivity, change management, and cultural adjustment. This is the second article in a three-part series. Read the first part here. Continuity of Connectivity. Currently, there are gaps and inconsistencies in the level of […]

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Zcom Solutions ecm positive

How ECM Can Positively Impact Organizations in the Caribbean

By zcom / July 17, 2019 / 0 Comments

The benefits of Enterprise Content Management are well documented. Cost reduction is the primary reason why many organizations pursue ECM in the first place, and then they typically discover along the way that there are opportunities to improve customer service, maximize staff efficiency, develop new streams of revenue, differentiate themselves in the marketplace, and a […]

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Zcom Solutions roi

Avoid These Pitfalls to Maximize ECM ROI

By zcom / April 18, 2019 / 0 Comments

What can you do during implementation to maximize the returns on your ECM investment?

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Zcom Solutions roi

7 Ways to Hyperscale the Returns on Your ECM Investment

By zcom / March 9, 2019 / 0 Comments

All men (and women!) may be created equal, but not all ECM applications are. Some ECM applications offer extensibility, i.e., features that can help you “hyperscale your ROI” in the future. As you evaluate ECM options, pay attention to these 7 features that could help you get more bang for your buck in the long […]

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