Insights

People of ZCom

By zcom / February 25, 2021 / 0 Comments

Georgina McKenna  How long have you been working with ZCom Solutions?  I started working for ZCom in July 2019 so just over 18 months ago – although it feels like much longer as I have worked with a number of my colleagues before in previous companies, so our working relationships and friendships go back 20 […]

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People of ZCom

By zcom / January 28, 2021 / 0 Comments

ROBYN JAMES  How long have you been working with ZCom Solutions?   I have been with ZCom for 1 year in March 2021.   What is your role? Senior Project & Support Consultant   How would you describe a typical workday? Fast paced! We are fortunate to be in the middle of many huge exciting […]

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New Year, New ERP?

By zcom / January 18, 2021 / 0 Comments

January can be a quiet, reflective month for a lot of companies after a hectic year end. This period of time offers an opportunity to take a good look at your current in-house operating systems and ask yourself if it is not, at long last, time to make a change? This may seem like difficult […]

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Why Contracting with Premium Support Services should be part of your Support Plan

By zcom / June 30, 2020 / 0 Comments

IT  support is an important part of the everyday operations of all Companies. Premium Support Services are on-call contract services for a particular software program or many programs and databases that extends past the manufacturer’s warranty support on the product.  Premium Services Support takes it one step further and actually supports the use of the product with training, assistance when users run into errors or issues, provides […]

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Insurance Industry laid bare by Remote Working

By zcom / June 10, 2020 / 0 Comments

Remote working by thousands of Insurance staff has exposed problems facing the insurance industry. The elephant in the room is that they are running legacy systems that work, however the core databases and applications do not communicate, and/or are not connected.   This causes major problems with compliance, remote working, secure document exchange and client communications.   The core issues can […]

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Zcom Solutions benchmarking

Business Continuity – Why is this so important

By zcom / April 2, 2020 / 0 Comments

With the ongoing pandemic Covid-19 – there has never been a more relevant time for businesses to think about Business Continuity. Just a few short months ago as we where ringing in the New Year no one could have imagined that within the space of a few weeks the Global Economy would come to a […]

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Getting Going with ECM

By zcom / March 31, 2020 / 0 Comments

Because it’s not business as usual anymore, and now is the time to accelerate automation in business processes  One of the things we’ve learned from the current economic shock is that “it’s not business as usual” anymore. Taking care of business in our new normal means rethinking how we can apply technology to… Provide employees, […]

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COVID-19 ZCom Solutions Operational Update

By zcom / March 25, 2020 / 0 Comments

There is little doubt that recent events have impacted all organizations around the globe. As the situation continues to rapidly evolve, we at ZCom feel it is important to provide an operational update and highlight what processes and systems we have put in place to ensure the health and safety of our clients, employees and  […]

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